According to ChainCatcher's message, former Coinbase employee Griffin McShane publicly questioned Coinbase CEO Brian Armstrong on social media, stating that his account had been frozen for two months without reason, preventing him from paying the wedding venue deposit. McShane emphasized that the account had been used to receive his salary and cryptocurrency transactions, including his Coinbase salary, and had never experienced any issues before.
According to McShane, Coinbase froze the account under the pretext of "protecting the user," but for two months, the platform neither provided any explanation nor offered effective customer support. "Incredibly, the only suggestion to resolve this issue was to tag Brian and Coinbase on social media and hope they would see it."
