[Binance Discloses Scam: User Claims to Have Been Scammed by "Binance Executive," Forged Screenshots, and Attempts to Induce Customer Service's Response] Mars Finance reports that Binance customer service representative Sisi disclosed a new type of scam on the X platform, reminding users to be vigilant about their funds. A user complained that they were scammed out of money by a person claiming to be a "Binance executive." The person promised to help resolve the issue, but disappeared after the money was transferred. Further investigation revealed several suspicious points: First, the scam was very simple; the chat screenshots and transfer records provided by the user showed that the "executive" did not verify any details, yet the user "absolutely trusted" him and transferred the money directly. Second, the transfer records were abnormal; the address the user claimed was the scam address, which was likely their own. Third, the chat history "disappeared"; the user claimed the other party was in private mode and could only provide screenshots of "post-incident questioning." Fourth, the user questioned a real executive account, but the executive was unaware of this. The investigation concluded that this was a self-directed scam targeting Binance and its users. The user forged chat logs and transfer records (the transfer records used a certain escrow platform), then falsely claimed the chat logs had been deleted. He then contacted the real executive's account to question them, creating two sets of screenshots supposedly from an "executive." Next, he used the chat logs from the real executive's account to contact customer service, demanding verification, attempting to induce a response, and threatening to exert pressure through social media if they didn't help resolve the issue. Sisi stated that the purpose of sharing this publicly is to raise awareness and prevent various new types of scams. She also warned scammers and speculators that any attempts to frame Binance or mislead the public through forgery or deception will be resolutely exposed and prosecuted according to law. Binance reminds users that the platform will not proactively contact users through unofficial channels, nor will it request users to transfer funds to designated addresses or pay any fees.
Binance exposes scam: A user falsely claimed to have been scammed by a "Binance executive," forged screenshots, and attempted to mislead customer service.
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