SquadStack (Fund II) is witnessing a fundamental shift in how contact centres operate, with Voice AI moving from experimentation to core enterprise infrastructure. Over the past year, the company has transitioned from 100% human-led calling to ~62% of calling volume now handled autonomously by Voice AI agents. AI calling minutes are doubling month-on-month, even as overall call volumes continue to scale — driven not by pilots or demos, but by deeply embedded deployments across mission-critical enterprise workflows. The result is AI operating continuously, at scale, and in production. As this transformation unfolds, @SquadStackAI's Voice AI agents are already engaging thousands of customers in real time, a clear signal that the future of contact centres is being built right now.