This graph captures a fundamental shift inside @SquadStackAI and across the contact center industry. A year ago, 100% of our calling volume was human-led. Today, ~62% is handled autonomously by Voice AI Agents. AI calling minutes are doubling month-on-month, even as overall call volumes continue to scale. This shift didn’t come from chasing demos or pilots. It came from deeply embedded implementations across core enterprise workflows. By the time you finish reading this, our AI would have already handled ~8,000 customers.

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