According to ChainCatcher, He Yi, co-founder of Binance, responded to external criticism via Twitter, stating that while Binance has many issues, the company cannot be held responsible for the price fluctuations of all cryptocurrencies. She candidly admitted that the team still needs to improve in product development and operations, and expressed commitment to continuous iteration and optimization. She also understands the criticism arising from user expectations. He Yi mentioned that the Binance customer service team is often online seeking user feedback, but feels exhausted by frequent external accusations and does not wish to be drawn into a situation resembling a "criticism session".
He Yi responded to external criticism: Although Binance has many problems, it cannot be responsible for the rise and fall of all currencies
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