On 4/24, I opened OpenAI's ChatGPT to start the day's work, but found that I couldn't connect. Some people around me clearly experienced delays, while others reported no abnormalities.
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ToggleToday ChatGPT Cannot Connect
Web version of ChatGPT cannot connect (11 AM on 4/24), but mobile testing works:
Checking OpenAI's system status, despite past brief issues, today it shows normal:
ChatGPT Cannot Connect, Solution Arrives
Try connecting via VPN to the US or Japan region, then refresh the page, and it will run normally.
ChatGPT Response Issues
ChatGPT indicates that this situation can indeed occur in specific regions or network environments. Even if the OpenAI official status page shows everything is normal, it doesn't mean all global regions can connect smoothly. Reasons may include:
One, Regional Network Routing or DNS Issues
Some ISPs in Taiwan may fail to successfully resolve ChatGPT's servers due to DNS configuration errors or poor cross-border connection quality, causing issues like "stuck loading", "login failure", or "endless spinning". Using a VPN successfully connects because it changes your connection route, bypassing local network bottlenecks.
Two, Firewall or Content Filtering Impact
Some corporate networks, academic networks, or even some home devices enable content filtering or firewall settings that may block specific services from OpenAI (like chat.openai.com or related WebSocket).
Three, OpenAI Service Support Limited in Some Regions
Although OpenAI hasn't blocked Taiwan, sometimes its CDN nodes or global traffic balancing configuration can lead to temporary connection issues in certain regions (even without blocking), especially during high-traffic periods.
Solution Suggestions:
Change DNS
Test connection using mobile hotspot to rule out ISP issues.
Clear browser cache or use incognito mode.
Using a VPN is the most reliable solution, as you are currently doing, which is indeed a way to avoid problems.
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