Over 26,000 Bitcoin Depot Customers' Data Leaked in a 2024 Breach, Company Delayed Notification at Investigation Agency's Request.
Over 26,000 Bitcoin Depot customers had their personal information leaked in a breach occurring in June 2024. However, the company only recently officially disclosed the incident after delaying for over a year at the request of federal law enforcement, to serve an ongoing investigation targeting a responsible third party.
According to Bitcoin Depot's official announcement, the security incident originated from an unauthorized party accessing the company's internal system. The investigation confirmed that multiple files containing customer information were compromised, including names, phone numbers, driver's license numbers, and potentially residential addresses, birth dates, and email addresses.
Nevertheless, Bitcoin Depot affirms that no evidence of data misuse has been discovered. The company has notified affected individuals and recommended customers take preventive measures such as monitoring credit reports and establishing fraud alerts.
The incident at Bitcoin Depot is not an isolated case, but part of an increasing trend of serious data breaches in the digital asset industry, where user information has become an attractive target for network criminals.
Crypto ATM providers have long been hacker targets, such as the incident in December 2024 at Byte Federal, which exposed information of approximately 58,000 customers after exploiting a third-party software vulnerability.
Even large exchanges with high security investments like Coinbase are not immune. In May 2025, Coinbase confirmed being attacked by a malicious actor through bribing a third-party contractor to steal customer information.
These incidents emphasize that, regardless of scale or reputation, businesses in the crypto asset sector are continuously battling to protect data. End users remain the largest risk bearers whenever their personal data is compromised.
