Crawford & Company (NYSE: CRD-A, CRD-B) released its "Looking Towards the Future: U.S. Forecast for 2026" report on March 5, 2026, providing leadership insights into key trends shaping the U.S. insurance claims landscape in 2026. The report focuses on four key themes: disaster recovery and resilience, data and automation, digital personalization of claims, and industry agility and talent strategies.
Meanwhile, Crawford's revenue for the fourth quarter of 2025 was $308.5 million, down 11.2% year-over-year, with a net loss of $7.2 million. Full-year revenue was $1.266 billion, down 2.1%, but adjusted non-GAAP operating profit increased 10.1% to $82.3 million, and adjusted EBITDA increased 9% to $118.4 million.
The company has consolidated its global operations, including those in Canada, into two divisions, appointing Mike Hoffman as CEO of its U.S. operations division and Bruce Swain as interim president and CEO. Crawford will also announce its fourth quarter and full-year 2025 results on March 2, 2026, followed by an earnings conference call the following morning. The company also announced a quarterly dividend of $0.075 per share.
Crawford recently extended its share repurchase program to the end of 2027 and approved the repurchase of an additional 2 million shares. These policy changes highlight the company's financial strength and leadership transition, creating positive expectations for the future for all investors and shareholders. Furthermore, Pat van Bakker participated as a panelist in the "2025 William Blair Virtual Conference on Insurance, Banking & Real Estate Technology," gaining the opportunity to showcase the company's leadership both internally and externally.
