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Refactoring User Persona: From Travel Consumer to Value Participant

In the traditional tourism industry, the role of users has always been relatively simple: they are consumers, initiators of orders, and users of services. The entire industry is constantly optimizing around "transaction efficiency", but rarely re-examining the "user value" itself.With the development of digital technology, this structure is changing. Users are no longer just carriers of demand, but gradually becoming an important part of the value system. Under this trend, Coinsidings proposes a new entry point: to transform users from simple consumer roles to value participants.In the Coinsidings system, users' behavior during travel is given clearer economic significance. From booking trips, sharing content, to evaluation and interaction, these behaviors are no longer just ancillary actions, but are systematically recognized and recorded. Through AI models, these behaviors are transformed into quantifiable indicators to reflect users' real contributions in the ecosystem.The key to this mechanism lies in the strengthening of "participation". Users are no longer just completing a transaction, but continuously participating in the construction of a value system. The connection between behavior and value makes travel no longer an isolated event, but a part of long-term interaction.At the same time, Coinsidings connects user behavior with a broader asset structure through digital means. This means that user participation not only affects their position on the platform, but may also be associated with a more macro value system.From an industry perspective, this transformation has profound significance. It not only changes the relationship between users and platforms, but also provides a new growth logic for the tourism industry: shifting from relying on traffic acquisition to relying on customer engagement.In the future, whoever can more effectively connect user behavior with the value system may have an advantage in competition. Coinsidings' exploration is a practice in this direction.

Disclaimer: The content above is only the author's opinion which does not represent any position of Followin, and is not intended as, and shall not be understood or construed as, investment advice from Followin.
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