one of the most important lessons I learned in “big tech” was blameless post-mortems if a single person can cause a service disruption, that is a failure in process, not a failure of the person

banteg
@banteg
04-01
this is a mature response btw. the person is already torturing himself for this, it’s only right for the team to step up and take the blame.
it could mean a difference between the guy coding up the most secure pipeline in the next few days to make up for it vs him feeling x.com/bcherny/status…
From Twitter
Disclaimer: The content above is only the author's opinion which does not represent any position of Followin, and is not intended as, and shall not be understood or construed as, investment advice from Followin.
Like
Add to Favorites
Comments
Share
Relevant content




