A scammer wearing a rubber mask pretended to be a Kraken user to conduct video verification, but failed to hijack his account

Odaily Planet Daily Report: Kraken recently stated that it has discovered scammers wearing Halloween-style rubber masks in an attempt to deceive staff, but they were unsuccessful. It is reported that when users try to regain access to their Kraken accounts, they may be asked to have a video call with a support agent to prove their identity. The attackers showed some dangerous signals in the first round of checks, such as being unable to state the names of the assets held in the account. These signals led the agent responsible for the case to request a video call to grant access to the account. During the call, Kraken staff asked some questions and checked the person's ID, and the attacker was exposed at this stage. Kraken's Chief Security Officer, Nick Percoco, said that some exchanges do not focus on details as much as Kraken does on its team, and some companies support outsourcing, which is more prone to problems.