On June 17, Infini officially announced the termination of its Infini Card service, including the suspension of Global, Lite, and Tech cards for both existing and new applications. Despite the card service termination, core functions such as top-ups, withdrawals, and Earn earnings will continue to operate normally, and user assets remain secure and controllable.
To properly address this adjustment, Infini will automatically refund the actual card issuance fee (excluding discounts) to the account balance for all affected users, expected to be processed within 10 working days, requiring no additional action.
Regarding the refund process:
Pending refunds will be returned to the Infini account within 5-21 working days;
For refunds not received within 21 days and with relevant forms submitted, Infini will continue to follow up and return the funds to the account balance as soon as possible.
Infini stated that users with questions or seeking further information can contact the team through in-App customer service or by joining the official Telegram community.
