- Trust in Web3 depends on transforming transparency from a promise into a consistent, verifiable habit.
- Clear design, accountable governance, and balanced regulation are the foundation for long-term confidence.
- The future of Web3 lies in products that make decentralization invisible and user trust effortless.
We asked a question that goes far beyond technology: how can Web3 rebuild trust? The discussion gathered voices from across the spectrum, including exchanges, stablecoin swap protocols, payment teams, and AI IoT innovators. Despite their differences, all the speakers shared one conviction: real trust begins with verifiable transparency and clear communication.
The panel featured Jack from 4E, Zi Malawi from DataVLT (Product Development Manager), Smith from USD1 Swap (CMO), Al from ZeroSpace (Manager), and Bon from MIRO Pay (Community Manager).
TRUST DEFICIT: BAD HISTORY AND COMPLEX EXPERIENCE
The guests began by pinpointing the roots of Web3’s trust crisis. First came the legacy of damage such as exchange collapses and contract exploits that cost users not only money but any path to accountability. Second was complexity and information asymmetry.
Transparency on-chain does not mean users understand what they see, and technical jargon often hides risk instead of revealing it. Third, unclear responsibility. When things go wrong, no one knows who is truly liable. Smith from USD1 Swap said, “Trust isn’t declared, it’s earned step by step.”
Al from ZeroSpace added that in traditional finance, banks handle everything behind the scenes, while in Web3, users suddenly have to manage wallets, keys, and signatures. Without guidance, that control quickly becomes pressure and confusion.
TRANSPARENCY ISN’T DATA OVERLOAD: LAYERING, VISUALIZATION, AND CLARITY
How can a project be open without overwhelming users? Jack from 4E described a pyramid model for information. The base layer uses plain language to explain what users are buying, what risks exist, and how to get help. The middle layer provides readable explanations of operations and security procedures.
The top layer opens full technical documentation and audit reports for developers and experts. Zi Malawi from DataVLT called it dashboard-based communication, showing device activity, data use, and AI decisions visually. Those who want to dig deeper can check logs on-chain, while others can grasp the system at a glance.
USD1 Swap follows a similar path, using infographics, short videos, and plain updates instead of jargon-filled reports. “Transparency should help users make decisions, not send them to Google for definitions,” Smith explained.
REGULATION: CONFIDENCE BOOSTER OR CREATIVE SHACKLE
When the topic shifted to regulation, opinions aligned. Good, outcome-based regulation can boost confidence among newcomers and institutions, while rigid rules can suffocate innovation. Jack from 4E noted that what matters isn’t simply having a license but the standards and enforcement behind it.
The ideal framework is technology-neutral and risk-based, protecting investors and market integrity while leaving room for progress. DataVLT takes a proactive approach by writing accountability into its system.
“Every AI decision and evolution is logged on-chain,” Zi Malawi explained, “so both regulators and users have something verifiable.” Bon from MIRO Pay summed it up neatly: “Good regulation tells users they’re not swimming naked. Bad regulation drains the pool for everyone.”
CO-CREATING CREDIBILITY: BUILDERS, KOLS, AND MEDIA
“Stop overpromising,” said Jack bluntly. Builders must clearly define what their products can and cannot do. KOLs should disclose paid promotions and avoid pretending to understand what they don’t. Media, he added, must return to investigative reporting with more fact-checking and less repetition.
Both DataVLT and MIRO Pay emphasized the power of real examples. They said teams should share genuine use cases, even failures, to show that progress is iterative. When builders present verifiable data, influencers educate responsibly, and media provide context, misinformation loses oxygen and trust becomes a collective deposit built over time.
WHAT KIND OF PRODUCTS CAN RESTORE MAINSTREAM TRUST
All speakers pointed toward the same goal: hide the blockchain and highlight the value. Users don’t need to understand consensus algorithms, just as they don’t need to know the SMTP protocol to send an email. They only care if something is safer, cheaper, and faster. USD1 Swap focuses on stable-to-stable swaps with full visibility into fees, slippage, and liquidity pools.
MIRO Pay treats traceable payments as a default feature, letting users spend like fiat but verify like crypto. ZeroSpace provides simple dashboards for its Space Pay and TRX DeFi products, showing yield and energy metrics in real time. DataVLT uses DID and NFT architecture to define ownership and incentives for IoT devices, making who contributes, who benefits, and how rewards are distributed transparent and fair.
FROM MARKETING SLOGAN TO DAILY HABIT
The strongest insight from this session is that transparency is not a campaign but an operating habit. It shows up in whether fees have fine print, whether risk parameters are auditable, whether post-mortems are public after incidents, and whether community questions receive straight answers. Most importantly, transparency should not appear as technical theater but as part of the product itself: visible, traceable, and verifiable. Only then can trust become the default state rather than a rare achievement.
CONCLUSION
Rebuilding Web3 trust will not happen through a single announcement. It will take repeated, verifiable deliveries. Technology must function quietly in the background while teams communicate essential truths in plain language up front. Regulators provide the guardrails while builders, KOLs, and media raise the informational quality together. When users no longer ask “is this on-chain” but simply use Web3 tools as naturally as any everyday service, confident in their security and clarity, that is when trust truly returns to the people.
〈CoinRank AMA: Building Trust in Web3: Can Transparency Bring the Next Wave of Users〉這篇文章最早發佈於《CoinRank》。
