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AI agents are already taking over operational decisions in brick-and-mortar stores. At Andon Market in Marina, product selection, advertising placement, and even worker selection via phone are all handled by an AI agent.
It doesn't need to be on duty 24/7; it only issues commands like hiring humans when restocking or painting is needed. This demonstrates that the boundaries of AI are expanding from on-screen chat windows to physical supply chain management.
But the question remains: when management costs are driven to extremely low levels, how much of the community aspect can such highly automated stores retain?

If this model is replicated on a large scale in the chain retail industry, what we face may no longer be competitors, but a survival contest between algorithmic efficiency and human emotional connection.
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