I'm not surprised at all to see even top-tier Chinese KOLs like @hebi555 complaining about Polymarket's terrible customer service these past few days. To be honest, I've seen KOLs from both China and abroad complaining about their services more than once recently. I also participate in prediction markets myself. I've participated in both @Polymarket and @predictdotfun. The former is indeed an established player and currently has the largest market share. But the bigger the institution, the more likely it is to become blinded by its own influence. Users are shouting themselves hoarse, while it sits high above, like an old magistrate in a government office, hearing everything but pretending not to hear. On the contrary, @predictdotfun surprised me a bit. A while ago, I had a problem registering and my account couldn't trade. I went to the official Discord platform that night to report it, thinking it would be another dead end. Unexpectedly, the next day, founder @dingalingts personally helped me resolve the issue and even followed me on social media. It wasn't a big deal, but it showed his support. When a project is still developing, being willing to listen to users and personally address problems is what it means to get things done. In the business world, whoever seizes the initiative first isn't the king forever. Polymarket is powerful now, but if its service continues with this bureaucratic attitude, it will eventually exhaust its customer base. @hebi555, bro, don't put up with this. Come to @predictdotfun. At least here they speak like human beings: everything gets a response, and every issue is resolved.

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