ServiceNow has opened its Knowledge 2025 conference with a brand new AI platform. The ambition is clear: to give businesses a single, coherent way to get all their different AI tools and intelligent a...

ServiceNow has opened its <a href="https://www.servicenow.com/events/knowledge.html" rel="nofollow">Knowledge 2025</a> conference with a brand new AI platform. The ambition is clear: to give businesses a single, coherent way to get all their <a href="https://www.artificialintelligence-news.com/news/claude-integrations-anthropic-adds-ai-favourite-work-tools/" rel="nofollow">different AI tools</a> and intelligent agents working together, right across the company.This isn’t just a fresh lick of paint; we’re talking deep-rooted new features and much cosier relationships with the likes of NVIDIA, Microsoft, Google, and Oracle. The aim? To finally help businesses orchestrate their operations with genuine intelligence, and it seems some big names like Adobe, Aptiv, the NHL, Visa, and Wells Fargo are already seeing it pay off.Most business leaders you speak with today will tell you they’re wrestling with a tangled mess of complexity. We’ve got systems that don’t talk to each other, data all over the shop, often no real game plan for AI, and that constant pressure to do more with less.ServiceNow believes AI innovation is the answer here, a way to fundamentally change how businesses run – making them more resilient, more efficient, and helping them get a handle on costs, all while chipping away at that mountain of tech debt and operational guesswork.However, the company rightly points out that just throwing AI at the problem won’t cut it. You need a clear vision and a real commitment to using ‘agentic AI’ – think smart, autonomous AI helpers – all underpinned by a platform built for what’s next.For the companies already diving in, these AI agents are apparently delivering the goods, boosting productivity in all sorts of ways. And it’s hitting the bottom line: ServiceNow’s own research, the Enterprise AI Maturity Index, shows that 55% of organisations using this kind of agentic AI have seen their gross margins improve. That’s a hefty jump compared to the mere 22% for those not yet on board.Bill McDermott, Chairman and CEO of ServiceNow, commented: “ServiceNow is igniting a new era of enterprise transformation with the ServiceNow AI Platform. We’re unleashing the full power of AI, across any industry, any agent, any workflow.“For decades, CEOs have wanted technology to accelerate the speed of business transformation. With this next generation architecture, we finally have the foundation to run the integrated enterprise in real time. We are the only ones who can orchestrate AI, data, and workflows on a single platform.”It’s not just talk; some big names are already putting ServiceNow’s agentic AI through its paces:<ul><li>Adobe is using it to speed up automation in IT and workplace services. Think AI agents handling common but time-consuming requests like password resets. The upshot? Fewer support tickets, quicker fixes, and happier, more productive staff. They’re also looking to add ServiceNow’s Workflow Data Fabric and RaptorDB to chew through their data even faster.</li><li>Aptiv, known for its work in critical industries, is teaming up with ServiceNow. Their new partnership aims to blend ServiceNow’s AI smarts with Aptiv’s edge intelligence to boost automation and keep things running smoothly when it really matters.</li><li>The NHL is, in their words, “going all in on ServiceNow AI.” The goal is to streamline how they operate, making life easier for employees needing quick solutions and helping arena technicians give fans an even better game day.</li><li>Wells Fargo has rolled out ServiceNow AI with RaptorDB to automate tricky workflows and process huge amounts of data in real-time. This, they hope, will lead to smarter, AI-driven decisions right across the bank.</li><li>Visa is set to bring in ServiceNow Disputes Management – a system they built together. It uses AI agents on the ServiceNow platform to help resolve payment disputes. And it seems they like what they see, as Visa plans to use ServiceNow’s AI to run its own managed dispute services.</li></ul>So, what’s under the bonnet of this reimagined ServiceNow AI Platform? It’s built to bring together intelligence, data, and the actual doing – the orchestration. The idea is to help companies move beyond a few scattered AI experiments to making AI a core part of how they operate.A big piece of this puzzle is what they call a “smart, conversational AI Engagement Layer.” This lets people get complex tasks done across different systems by tapping into ServiceNow’s Knowledge Graph, Workflow Data Fabric, and AI Agent Fabric. These clever bits are designed to connect smoothly with all sorts of enterprise data systems and AI frameworks.This launch is clearly just the start of a whole wave of new stuff. We’re seeing expanded partnerships, literally <a href="https://www.artificialintelligence-news.com/news/servicenow-deploys-ai-agents-boost-enterprise-workflows/" rel="nofollow">thousands of ready-made AI agents</a>, and the introduction of the ServiceNow AI Control Tower.Alongside the main platform, ServiceNow is adding some additional firepower:<ul><li>AI Control Tower: Think of it as a central dashboard for managing everything AI – whether it’s ServiceNow’s own AI, or tools from other providers. It’s about keeping an eye on things, making sure it’s secure, and getting real value from every AI agent, model, and workflow, all in one place. The goal is better teamwork, solid oversight, and automation that actually scales.</li><li>AI Agent Fabric: This is the communication network for a company’s AI ecosystem. It’s about getting AI agents – no matter who built them (ServiceNow, partners, or your own tech teams) – to work together smoothly across different tools, teams, and even vendors like Microsoft, NVIDIA, Google, and Oracle. They can share information, coordinate jobs, and generally get things done more effectively together.</li><li>Next-generation CRM: They’re also beefing up their Customer Relationship Management offering with more AI. The plan is to bring sales, order fulfilment, and customer service onto one platform. This means businesses can shift from just reacting to customer problems to proactively engaging with them at every stage, from quoting a price right through to renewal.</li><li>Apriel Nemotron 15B: This new reasoning LLM is built with NVIDIA. It’s designed to power intelligent AI agents that can think and act at scale, promising high accuracy, quick responses, lower running costs, and generally faster, smarter AI for everyone.</li></ul>And it’s not just about the tech; ServiceNow is also doubling down on people with the launch of ServiceNow University. This is their bid to give organisations the tools to upskill their workforce, helping them not just unlock individual potential but also drive real business change.At the end of the day, even the smartest AI needs smart people to make the most of it.See also: <a href="https://www.artificialintelligence-news.com/news/uae-to-teach-its-children-ai/" rel="nofollow">UAE to teach its children AI</a><figure><a href="https://www.ai-expo.net/" rel="nofollow"><img src="https://static.fwimg.io/img/feed/4a794fbd5bc45fd981f688dfbed9aa3b.jpg" alt=""></a></figure>Want to learn more about AI and big data from industry leaders? Check out<a href="https://www.ai-expo.net/" rel="nofollow"> AI &amp; Big Data Expo</a> taking place in Amsterdam, California, and London. The comprehensive event is co-located with other leading events including <a href="https://intelligentautomation-conference.com/northamerica/" rel="nofollow">Intelligent Automation Conference</a>, <a href="https://www.blockchain-expo.com/" rel="nofollow">BlockX</a>,<a href="https://digitaltransformation-week.com/" rel="nofollow"> Digital Transformation Week</a>, and <a href="https://www.cybersecuritycloudexpo.com/" rel="nofollow">Cyber Security &amp; Cloud Expo</a>.Explore other upcoming enterprise technology events and webinars powered by TechForge <a href="https://techforge.pub/events/" rel="nofollow">here</a>.The post <a href="https://www.artificialintelligence-news.com/news/servicenow-bets-unified-ai-untangle-enterprise-complexity/" rel="nofollow">ServiceNow bets on unified AI to untangle enterprise complexity</a> appeared first on <a href="https://www.artificialintelligence-news.com/" rel="nofollow">AI News</a>.

ServiceNow bets on unified AI to untangle enterprise complexity

ServiceNow在其知识2025大会上推出了全新的人工智能平台。其野心很明确：为企业提供一个统一、连贯的方式，整合所有不同的AI工具和智能应用...

ServiceNow在其<a href="https://www.servicenow.com/events/Knowledge knowledge.html noKnowledge 2025</会出了全新的AI平台。其野心很明确：为企业提供一种单一、连贯的方式，让所有不同的AI工具和智能代理在整个公公司范围内围内协同工作。

这不仅平台�仅�是简单的�表面改进；我们谈论的是深层功能和与英伟达、微软、公谷歌和甲骨文等公司更紧密的关系。目标是帮助企业最终以真正的智能编排运营，看起来像Adobe、Aptiv、NHL、Visa和富国银行这样的大公司已经开始看到成效。

如今，大多数商业领袖都会告诉你，他们正在与复杂性的混乱作斗争。我们有无法互相通信的系统、分散的数据、通常没有真正的AI计划，还有不断压力要用更少的资源做更多的事。

ServiceNow认为AI创新是解决方案，是从根本上改变企业运营方方式——使企业更具韧性、更高效，帮助他们控制成本，同时逐步减少技术债务和运营猜

而，公司正正确地指出，仅仅将AI投入问题是不够的。你需要一个清晰的愿景和对"智能AI"的真正承诺——想象智能、自主的AI助助手，这一切都建都建建立在为未来而构建的平台之上。

对于已经深入的公司来说，这些AI代理显然正在交付成果，以各种方式提高生生产力。而且这正在影响底线：ServiceNow自己的研究——企业AI成熟度指数显示，使用这种智能AI理的%的组织看到了毛利润率提高。相比�于尚未加入的仅22%，这是一个相当大的跳跃。

ServiceNow 押注统一人工智慧来解开企业复杂性

一位加密货币分析师表示，加密货币交易员在社交媒体上尚未表现出足够的恐慌情绪，不足以确认市场触底。他认为比特币仍有可能跌至 75,000 美元左右。

“这看起来很诱人……”

桑蒂门特：加密货币市场“还没到恐慌的地步”，现在断定底部尚未到来。

作者 | 十四君
1. 前言
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· Bitget 上周刚发布社交登录功能，底层由 TEE 托管；
· ...

简述区块链钱包历史与 2025 市场格局

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